Shipping policy
At Kakemori, we work hard to get your order to you as quickly and smoothly as possible.
ORDER PROCESSING
All orders are processed and shipped within 1–3 business days. New launches and major sale events may add a little extra time. Orders are dispatched in the order they are received, directly from one of our many domestic & international warehouses so we can get your order to you as fast as possible.
ESTIMATED DELIVERY TIMES
Delivery times are estimated from the date your order ships and vary by destination:
United States — 6–12 business days
United Kingdom — 6–12 business days
Canada — 7–12 business days
Australia — 7–12 business days
Rest of the World — 7–15 business days
These are estimated time frames and do not include weekends or holidays. As we are not the postal service, we cannot take responsibility for delays that occur once your order is in the carrier’s hands.
SHIPPING COSTS
Shipping is paid for by the customer. We use a simple flat rate so there are no surprises at checkout:
United States — $6.95 flat rate
United Kingdom — $6.95 flat rate
Canada — $6.95 flat rate
Australia — $6.95 flat rate
Rest of the World — calculated at checkout
Your exact shipping cost is always calculated and displayed at checkout before you complete your payment. Promotional free shipping offers may apply from time to time and will be reflected automatically at checkout.
ORDER TRACKING
As soon as your order ships, we’ll email you a tracking number so you can follow your package every step of the way. Please allow up to 48 hours after shipment for tracking to become active. If you haven’t received tracking details within 3 business days, check your spam folder or reach out to us.
SHIPPING ADDRESS
Please double-check your shipping address at checkout.
NEED HELP?
Our team is always happy to help. Reach us anytime at contact@kakemori.com and we’ll take care of you.